How we work
In short, at LABS, we work the way our clients need us to.
We flex to fit the specific requirements of our clients’ businesses and reporting structures. Yes, we have a process, but it's flexible to ensure we can respond to the needs of the project stakeholders.
We're all about peer-to-peer collaboration and a healthy dose of pragmatism to achieve complete clarity at every stage of the journey.
Our approach
We're driven by technical expertise, experience & literacy. Whilst continually ensuring our approach is logical & pragmatic, commercially focused and business-minded.
At LABS, everything we propose and everything we produce is predicated on having the highest probability of achieving success and generating improved results for our clients.
We pride ourselves on driving results from the very first meeting.
- 1 Experience We provides expertly crafted and intuitive digital experiences that streamline transactions and create a memorable impact.
- 2 Performance-oriented We approach each decision with a singular goal: to select the path most likely to yield success and elevate our clients' performance.
- 3 In close collaboration We collaborate with clients, leveraging years of expertise to create intuitive and effective digital customer experiences that drive business growth, enhance brand value, and boost commercial success.
Our process
We come informed
We get our research done before we meet so we’re aware of the industry and the challenges you might be facing.
We’re inquisitive
We ask the right, open questions for the wider context and a peripheral view of the issues.
We collaborate
We create a workshop ethos is all meetings to demonstrate immediate value to you and your business.
- Business Objectives
- Project Requirements
- Stakeholders
- Performance
- Integration Points
- Technology Parameters
- Audience Targets
- Service Design
- Identify UX by channel
- Sitemap / wireframes
- Functional Specification
- Look & Feel
- Responsive Considerations
- Integration
- Schematics
- Development Testing
- Client Training
- CMS
- Reporting
- Hosting Environment
- Reporting
- URL set up
- Push live
- Ongoing Support
- Technology Support
- Future Feature Development